Refunds Processing

Carevium financials module includes Customer Refunds Processing feature. When a member (resident / client / participant) prepays the fee and decides to leave for any reason, you may have to issue a refund. This refund is generally provided through a check, after prorating the fees due per terms and conditions agreed upon during admission process.

Refunds are entered as manual transactions in the Carevium billing / payments module. A credit memo may need to be processed where necessary.

For assisted living facilities, memory care communities and retirement living communities, either prepaid fees or refundable deposits are paid to the the members during or after the discharge process.

If Carevium integration with QuickBooks feature is enabled for the customer account, then Refund transactions entered in Carevium will automatically be posted to QuickBooks online accounting software.