Marketing and CRM
Carevium includes non-medical, private duty homecare marketing and CRM (lead management) module for in-home care agencies.
Homecare Lead Management
Referrals and leads obtained from websites and other channels can be tracked and managed in Carevium. Each lead is tied to the lead source and source group for reporting and performance analysis.
Follow-up activities such as phone calls, home visits and office visits can be recorded and tracked.
Marketing Contacts Management
Marketing contacts and follow-up activities can also be tracked and managed in Carevium software.
Carevium CRM software module includes comprehensive reports for marketing as well as management personnel. Reports include leads by source groups, lead conversion analysis, leads by geo region, leads by sales status, leads by referral source, lead lists and contact lists.